In 2004, action was taken to address some major challenges in Ethiopia through the Ethiopia Water Supply, Sanitation and Hygiene Movement. The objectives were to promote improved water, sanitation and hygiene practices and gain political and social commitment. The initiative has enjoyed great success. Lessons learnt include the importance of defining responsibilities and obligations of members, the importance of appointing local staff that facilitates the communication, and the importance of regular funding.
In Bolivia, shifts towards the privatisation of water supply and sewage services caused strong dissatisfaction, resulting in the eruption of social conflict. Because of the severe dissatisfaction, action was taken to cancel the previous agreements and instead launch a forum where government representatives, social organizations, the private sector and municipalities participate to formulate of a new policy. This case illustrates the crucial importance of rooting policies with the public.
Drinking water supply of the Rabat-Casablanca coastal area has depended on water transfers from groundwater. Estimates showed that transfers would have to be extended to include surface water, if water requirements were to be met, requiring water transfer together with investments in production, distribution and sanitation. A policy initiative was undertaken to address the issue. The key lesson is that integration of water demand management in water policies is effective for strengthening water security.